Meet SARA: Smart Automotive Retailing Assistant

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We have a team of dedicated professionals

Sales

The Sales Team helps our dealers find the best solutions to help their business succeed, by listening to their goals and concerns, and recommending the products and digital strategies that will most benefit their dealership.

Customer Service

Our Customer Service team is here for you. With extended customer service hours Monday-Saturday, our dedicated team makes sure your site is exactly how you want it. Support knows the ins and outs of the DEP dashboard. They work hand-in-hand with our support team of front-end developers specializing in front-end languages like HTML, CSS, and JavaScript. If you see it on the site, we can take care of it.

Digital Marketing

Launch Team coordinates all initial setup of new dealership websites, by working with the dealer to launch their site to the dealer’s specifications on Dealer eProcess’ advanced platform — all while providing the highest level of customer service for each individual dealer.

Content

The in-house content engineers at Dealer eProcess create original, relevant, and unique content so our dealers can OWN the first page of Google. Our Custom SEO Content articles help our dealers outrank their competitors for the search terms they need to dominate, driving business to their dealership.

Launch Team

Launch Team coordinates all initial setup of new dealership websites, by working with the dealer to launch their site to the dealer’s specifications on Dealer eProcess’ advanced platform — all while providing the highest level of customer service for each individual dealer.

Development

Development is the team that builds, tests, and implements the tools you use on your website every day. Our specialists are fluent in languages from PHP, Javascript/JQuery, SQL, and more, guaranteeing we keep up with the latest in technology and web development.

Design

Design works with our dealers to collaborate on the details of their custom website by balancing functionality and form, creating a dynamic first impression for the visitor with a website that helps the user find what they’re looking for quickly and easily.

Account Executives

Account Executives are the main point of contact for our dealers, providing support whenever needed. Having a dedicated account executive on your team means you always receive our undivided attention — a service you won’t find anywhere else.

SEO

The Dealer eProcess team of SEO Strategists monitors the Organic Traffic of our dealers to assure that the SEO Strategy put in place is functional and successful. We connect with our dealers one-on-one when any questions arise to maintain the high-quality SEO that we strive for on a daily basis, and work continuously to improve our SEO Strategy and Best Practices.

Compliance

Our compliance team understands how imperative it is to remain compliant, and we do what it takes to ensure you stay in your manufacturer’s good graces. Ensuring your website and online marketing efforts follow brand guidelines is just as important to our team as it is to your dealership.

Inventory

Our inventory team is well-trained in the DEP Dashboard, back-end tools, and feed provider interfaces to ensure vehicles are delivered correctly. That way, you’ll always know the vehicles on your website match the vehicles on your lot.

Graphics

Our graphic designers produce creative work that keeps your website looking fresh and puts your best offers where your prospects see them most. We succeed in impressing your website visitors with engaging offers and incredible, custom graphics.

Steve Koch

Steve Koch

Marketing Director
Joe Cooper Auto Group

“I find Dealer eProcess to provide a complete solution for my website needs, and I am thankful for our partnership and their support.”

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Sam Youngs

Sam Youngs

General Manager
McGrath Acura

“The switch to Dealer eProcess from one of the large competitors is one of the best choices I have made with our digital presence.”

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Jeff Campagni

Jeff Campagni

Campagni Auto Group
Toyota | Hyundai | Ford

“I believe they have some of the best websites in the business, which makes it easy for our customers to navigate and find exactly what they are looking for.”

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Pam Conn, Joe Cotton Ford

Pam Conn

Community/Social Media Relations
Joe Cotton Ford

“We began working with Dealer eProcess nearly a year ago because of all their great website benefits.”

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